Movistar - No working internet at all

Calle Larga, 55, 11403 Jerez de la Frontera, Cádiz, Spain
0 comments
Not resolved

because of wrong data in their system (wrong phonenumber) it is not possible to

1.) get support for a not working internet

2.) not able to cancel the contract

3.) not able to contact someone responsible

the support is not able to speak english

they still sending bills since 3 month for a not working internet connection.

debido a datos incorrectos en su sistema (número de teléfono incorrecto) no es posible

1.) obtener soporte para un internet que no funciona

2.) no poder cancelar el contrato

3.) no poder contactar a alguien responsable

el soporte no es capaz de hablar ingles

Siguen enviando facturas desde hace 3 meses por una conexión a Internet que no funciona.

Product or Service Mentioned: Movistar Internet Service.

Reason of review: Return, Exchange or Cancellation Policy.

Company wrote 0 private or public responses to the review from Oct 24.

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